Terms and Conditions
Last Updated: October 16, 2026
Welcome to Avellunica!
This website is operated by Xuzhou Yihongkai Trading Co., Ltd. Throughout this website, the terms "we," "us," and "our" refer to Avellunica.
By accessing our website, browsing our products, or making a purchase, you agree to comply with these Terms and Conditions. Please read them carefully before using our services.
If you do not agree with these terms, please refrain from using our website.
1. General Information
Avellunica is an online retail store dedicated to providing customers with quality products and a convenient shopping experience.
We reserve the right to update our website, modify product offerings, and improve our services at any time.
All purchases made through our website are subject to these Terms and Conditions and applicable consumer protection laws.
2. Eligibility to Use Our Website
By using our website, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you.
You agree to provide accurate and complete information when placing orders or contacting our customer support team.
You must not use our website for fraudulent, illegal, or unauthorized purposes.
3. Product Information
We make reasonable efforts to ensure that all product descriptions, specifications, images, and prices displayed on our website are accurate.
However, minor differences in color, appearance, or packaging may occur due to screen settings, lighting conditions, or manufacturing variations.
We reserve the right to correct errors or inaccuracies in product information.
If you receive an item that is materially different from its description, please contact our customer service team.
4. Pricing and Payment
All prices displayed on our website are shown in the currency indicated at checkout.
We reserve the right to change product prices without prior notice. Price changes will not affect orders already accepted, except where permitted by law.
Customers are responsible for reviewing the total order amount, including applicable shipping fees and taxes, before completing payment.
Payments must be made using the payment methods available on our website.
Orders will be processed once payment has been successfully confirmed.
5. Order Acceptance and Cancellation
After placing an order, you may receive an order confirmation email.
We reserve the right to cancel or refuse orders for legitimate reasons, including:
Product unavailability
Incorrect product pricing or information
Payment verification issues
Suspected fraudulent transactions
Shipping restrictions
If an order is canceled after payment has been received, an appropriate refund will be issued in accordance with applicable law.
Customers who wish to cancel an order should contact us as soon as possible.
Once an order has been shipped, cancellation may no longer be possible, but eligible returns may still be requested.
6. Shipping and Delivery
We aim to process and deliver orders as efficiently as possible.
Shipping costs and available delivery options will be displayed during checkout.
Delivery times may vary depending on the customer's location, shipping method, customs procedures, and other logistical factors.
Estimated delivery dates are not guaranteed unless expressly stated otherwise.
If delivery is delayed, we will provide assistance and any remedies required by applicable consumer protection laws.
For additional information, please refer to our Shipping Policy.
7. Returns and Refunds
Customer satisfaction is important to us.
We accept eligible return requests within 30 days of receiving an order, subject to the requirements outlined in our Return & Refund Policy.
To qualify for a change-of-mind return, products must generally be unused and returned in their original condition and packaging.
Customers are generally responsible for return shipping costs when returning products due to personal preference.
If an item arrives damaged, defective, or incorrect, please contact us for an appropriate resolution.
Approved refunds will be issued through the original payment method.
Nothing in this section limits your statutory consumer rights.
8. Customer Responsibilities
Customers are responsible for:
Providing accurate billing and shipping information.
Reviewing product details before placing an order.
Ensuring payment information is valid.
Keeping account login information secure, where applicable.
Following applicable laws when using our website.
We are not responsible for problems caused by inaccurate information provided by customers, except where applicable law requires otherwise.
9. Intellectual Property Rights
All original content owned by Avellunica, including website text, logos, graphics, product images, and design elements, is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, or use our protected content for commercial purposes without prior written permission, except where legally permitted.
Third-party trademarks and intellectual property remain the property of their respective owners.
10. Prohibited Activities
You agree not to engage in activities that may harm our website, customers, or business operations.
Prohibited activities include:
Fraudulent purchases or payment activities
Unauthorized access to website systems
Distribution of harmful software or viruses
Misuse of customer information
Infringement of intellectual property rights
Submission of false or misleading information
Interference with website functionality
Any activity that violates applicable laws
We reserve the right to restrict access to our website when reasonably necessary to prevent unlawful or harmful activities.
11. Third-Party Services
Our website may use third-party services for payment processing, shipping, analytics, or other business operations.
These service providers may have their own terms, conditions, and privacy policies.
We encourage customers to review the policies of third-party providers when appropriate.
We are not responsible for independent third-party websites or services outside our control, except where applicable law provides otherwise.
12. Privacy Protection
We respect your privacy and are committed to handling personal information responsibly.
Personal information collected through our website may be used for order processing, shipping, customer service, and other legitimate business purposes.
For more information about how we collect, use, and protect personal information, please refer to our Privacy Policy.
13. Disclaimer of Warranties
We make reasonable efforts to ensure that our website and services operate properly.
However, website availability may occasionally be affected by maintenance, technical issues, or events beyond our reasonable control.
To the extent permitted by applicable law, we do not guarantee that website access will always be uninterrupted or error-free.
Nothing in these Terms and Conditions excludes any mandatory product warranties, statutory guarantees, or other consumer rights.
14. Limitation of Liability
To the extent permitted by applicable law, Avellunica and Xuzhou Yihongkai Trading Co., Ltd. shall not be liable for indirect or consequential losses arising from website use where such liability may lawfully be excluded.
Nothing in these terms excludes or limits liability that cannot legally be excluded, including liability arising from fraud, personal injury, or other protected consumer rights.
15. International Orders
For international purchases, customers may be subject to customs duties, import taxes, or other charges depending on the destination country.
Unless otherwise stated at checkout, these charges may be payable by the customer.
Customers should review local import regulations before placing an international order.
Any mandatory disclosures and consumer rights under applicable local laws will continue to apply.
16. Force Majeure
We will not be liable for delays or failures caused by events beyond our reasonable control, to the extent permitted by applicable law.
These events may include natural disasters, severe weather, transportation disruptions, government restrictions, and other extraordinary circumstances.
Where such events affect customer orders, we will make reasonable efforts to communicate the situation and provide available solutions.
17. Changes to These Terms
We reserve the right to revise these Terms and Conditions periodically.
Any updates will be published on this page with a revised "Last Updated" date.
Changes will generally apply to future transactions and will not remove rights already acquired under existing orders.
We encourage customers to review this page periodically.
18. Governing Law
These Terms and Conditions are governed by the laws of the People's Republic of China, subject to any mandatory consumer protection laws applicable in the customer's country or region.
In the event of a dispute, customers are encouraged to contact our customer support team first to seek a fair resolution.
Nothing in these terms prevents consumers from exercising their mandatory legal rights.
19. Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.
20. Contact Information
If you have questions about these Terms and Conditions, please contact us.
Store Name: Avellunica
Company Name: Xuzhou Yihongkai Trading Co., Ltd.
Email: daianjian@qelvoriana.com
Phone: +86 176 2124 2521
Business Address: Room 102, No. 9 Pinghui Road, Liulian Community, Pingshan Subdistrict, Pingshan District, Shenzhen, Guangdong, China
Thank you for shopping at Avellunica. We appreciate your trust and look forward to serving you.